You can cancel your order within 14 days of delivery and return the package to us free of charge from Hungary via any GLS parcel locker. All you have to do is:
1) Notify our customer service in writing of your intention to cancel!
2) The easiest way to return the package is to use the original shipping box in which you received it (close it securely) - but be sure to pack it carefully so that the returned product is not damaged!
3) Enter the required information on this website!
4) Write the code you received on the website clearly on the package!
5) Take it to any of the more than 2,400 GLS parcel lockers in Hungary within the return deadline, enter the code for shipping, put the package in, and it's on its way to us!
Please note:
- Free returns are only available for cancellations confirmed by our customer service within 14 days of confirmation!
- You can only send the package at a GLS parcel machine, not at a GLS parcel point.